General Terms and Conditions of Akupunktur Service Nord

§1 Scope and Definitions

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession (§ 13 BGB).

§2 Conclusion of a Contract, Storage of Contract Text

(1) The following regulations regarding the conclusion of a contract apply to orders placed via our internet shop http://www.akupunkturservice24.de.

(2) In the event of a contract conclusion, the contract is concluded with:

Akupunktur Service Nord
Dip.-Ing. (FH) Patrik Zoister
Grasweg 37, D-14532 Kleinmachnow
Registration Number 1392607
Registration Court IHK Potsdam

(3) The presentation of goods in our internet shop does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our internet shop, the following rules apply: The consumer submits a binding contractual offer by successfully completing the ordering procedure provided in our internet shop.

The order is placed in the following steps:

1) Selection of the desired goods
2) Confirmation by clicking the buttons "Order"

Before finally submitting the order, the consumer can return to the internet page where the customer's details are recorded by pressing the "Back" button contained in their internet browser to check their details and correct input errors, or cancel the order process by closing the internet browser. We confirm receipt of the order by sending an automated email ("Order Confirmation"). This constitutes our acceptance of your offer.

(5) Storage of the contract text for orders via our internet shop: We send you the order data and our terms and conditions by email. You can also view the terms and conditions at any time at http://www.akupunkturservice24.de. For security reasons, your order data is no longer accessible via the internet.

§3 Prices, Shipping Costs, Payment, Due Date

(1) The stated prices do not include statutory VAT due to § 19 Abs. 1 UStG (German Small Business Regulation), and there are no other price components. Shipping costs may be added.

(2) The consumer has the option of paying in advance (pre-payment) or via PayPal.

(3) If the consumer has chosen payment in advance, they undertake to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch. Delivery will take place within a maximum of 2 working days. In the case of payment in advance, the delivery period begins on the day after the payment order is issued to the bank entrusted with the transfer, and for all other payment methods, on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday, or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item passes to the buyer upon handover of the item, even in the case of mail-order purchases.

§5 Retention of Title

We retain ownership of the goods until the purchase price has been paid in full.

****************************************************************************************************

§6 Right of Withdrawal for Customers as Consumers:

Right of Withdrawal for Consumers

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession:

Cancellation Policy

Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us

Akupunktur Service Nord
Dip.-Ing. (FH) Patrik Zoister
Grasweg 37, D-14532 Kleinmachnow
E-mail info@akupunkturservice24.de

by means of a clear declaration (e.g., a letter sent by post, email, or by selecting the link 'Cancel the contract' at the bottom of this page) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, but it is not mandatory.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs, without undue delay and no later than within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods.

End of Cancellation Policy

****************************************************************************************************

§7 Withdrawal Form

Sample Withdrawal Form

(If you want to cancel the contract, please fill out this form and send it back or select the link 'Cancel the contract' at the bottom of this page)

(*) Delete as appropriate.

§8 Warranty

Statutory warranty regulations apply.

§9 Contract Language

Both German and English are available as contract languages.

Status of Terms and Conditions, August 2026

Free T&Cs created by agb.de